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75th Anniversary Organized Industrial Zone, Technology Blvd. No:11, 26250 Business and Trade Center, Odunpazarı/Eskişehir
0 530 313 16 26 [email protected]As Filiz Customs Brokerage & Logistics, we add value to your commercial operations with our air freight service, which constitutes the fastest and most reliable pillar of global trade. In today's world, where time is the most critical cost item, we manage our air network with strategic precision to deliver your cargo to any point in the world in the shortest possible time.
Our service range covers a wide area, from small-volume cargo to the transfer of large-scale industrial loads. With the solutions we offer within the scope of our air freight service, we guarantee not only speed but also operational security. We coordinate airport operations and flight planning processes with our expert staff.
The air freight service we provide under the assurance of Filiz Customs Brokerage & Logistics is fully integrated with customs clearance processes. In this way, your cargo remains under our professional tracking not only during flight but also in airport customs areas. With flexible route options and a strong agency network, we eliminate logistical borders.
In domestic air cargo processes, we minimize distances by providing access to all civilian airports in Türkiye. While offering a significant time advantage compared to road transport for your intercity commercial shipments, we protect the physical integrity of your cargo at the highest level. We optimize your delivery schedules by supporting our distribution network in the local market with the speed of air freight.
Within the scope of our service, we ship all types of commodities, from commercial samples to high-value technological products, via our domestic flight network. By meticulously managing airport transfers and terminal operations, we provide professional supervision during the acceptance of your shipments onto the aircraft and their delivery at the destination. With Filiz Customs, we redefine speed standards in your local shipments.
In accessing global markets, we build transcontinental commercial bridges with our international air transport solutions. Thanks to the partnerships we have established with the world's leading airlines, we allocate the most suitable capacity and the most advantageous routes for your cargo. Our operational processes in this scope are as follows:
Airport acceptance and loading procedures for export shipments.
Reception and customs coordination at the destination terminal for import cargo.
Global tracking and reporting support via our worldwide agency network.
Cost and time optimization with different flight options (direct or transshipment).
In our air cargo transport processes, we ensure full compliance with international civil aviation rules. By performing appropriate packaging and labeling inspections based on the nature of your shipments, we ensure that legal procedures are completed in full. Filiz Customs Brokerage & Logistics removes distance as an obstacle in your global trade.
For your shipments racing against time, we deploy our express delivery and emergency cargo shipment services. From spare part transfers that prevent production lines from stopping to time-sensitive medical product shipments, we utilize our priority reservation system for all kinds of emergencies. In this process, we focus on operational accuracy as much as speed.
In our emergency cargo shipment operations, we control the process from start to finish through courier and airline integration. We proactively manage delay risks by calculating the time until the shipment reaches the recipient in seconds. With our fast logistical reflexes, we produce solutions that protect your commercial reputation and keep your workflow uninterrupted.
In the transfer of cargo with flammable, corrosive, or explosive characteristics, we implement dangerous goods transport standards at the highest level. In these operations, which we carry out in accordance with IATA dangerous goods regulations, we inspect the compliance of cargo with flight safety. We perform secure loading with our certified personnel within the framework of ADR air cargo procedures.
In risky categories such as liquid chemicals, gases, and products containing batteries, we ensure full compliance with special packaging and declaration methods. By analyzing airline acceptance criteria in advance according to the nature of your load, we prevent any disruptions. We keep danger under control through our expertise and disciplined inspection mechanisms.
For temperature-sensitive products such as food, pharmaceuticals, and biological materials, we utilize our cold chain air transport infrastructure. We ensure an uninterrupted temperature transition between cold storage facilities at airports and climate-control units on aircraft. We preserve the freshness and chemical structure of products from production to destination with precision.
In our temperature-controlled operations, we utilize modern technologies such as dry ice, gel packs, or active containers. We guarantee product safety in a data-driven manner with our digital tracking systems that monitor temperature fluctuations throughout the shipment. As Filiz Customs, we act with the "zero error" principle in cold chain logistics to protect the shelf life and efficacy of your products.
For your shipments that exceed the capacity of standard flights or require special handling, we serve you with our project cargo transport unit. We organize charter flights and special crane operations for the transfer of all types of out-of-gauge loads, from giant industrial machines to aircraft parts. At this point, our project-based processes are managed with the following steps:
Determination of aircraft type and cargo hold based on the physical analysis of the load.
Design of special loading apparatus and technical safety control.
Operational coordination of ground services and technical personnel.
Obtaining necessary flight permits from civil aviation authorities.
Air freight service in this scope requires engineering-level planning. Our technical team carries even the most challenging loads into the sky safely by performing loading simulations and risk analyses. Filiz Customs Brokerage & Logistics transforms the impossible into a logistical success in your most complex projects.
By taking on the entire logistical burden for our clients, we offer door-to-door air cargo services. We collect your cargo from your address, manage all transfer, storage, and flight processes, and deliver it to the recipient's address. In this model, we synchronize all feeder transport operations with the speed of the airline. The fundamental stages of the process are:
Pickup from address and appropriate airline packaging service.
Airport transfer and export customs registration procedures.
Main carriage and local logistics organization in the destination country.
Delivery to the final address after customs clearance and Proof of Delivery (POD) management.
With this service, we eliminate the hassle of communicating with different logistics providers. Thanks to the process managed from a single source, we make information flow transparent and increase the controllability of costs. The air freight service we offer under the assurance of Filiz Customs provides your trade with operational convenience and saves time.
To protect your goods during all processes in the air and on the ground, we provide the assurance of insured air transport. Beyond the limited legal liabilities of airlines, we secure your financial risks with special policies covering the full value of your load. In case of potential damage or loss, we carry out the damage management process transparently and rapidly.
Although we adopt a "preventive security" approach in our logistics operations, we are always prepared for force majeure. We provide full legal and technical support in damage determination, appraisal reporting, and compensation processes. With Filiz Customs Brokerage & Logistics, your shipments are under our legal and financial shield even above the clouds.
Filiz Customs Brokerage & Logistics air solutions are a synthesis of corporate seriousness and sectoral experience. The air freight service we offer as a firm is supported by an advanced air cargo tracking system in line with the requirements of the digitalizing world. Our clients have the opportunity to monitor the location and status of their cargo in real-time.
As a reflection of our corporate identity, we take ownership of every shipment as if it were our own and manage it with a boutique service approach. Our foundation in customs brokerage reduces the most common document and legislative errors in air freight to zero. Under the umbrella of Filiz Customs Brokerage & Logistics, we provide flight support to your commercial goals by combining trust with speed and speed with legal accuracy.
